Prep the owner call: known, assumed, unknown
Rung 8 of 10 · Cognitive verifier
1 · Learn the move · Cognitive verifier
Most call prep fails the same way: something a tenant or site manager said gets written into the notes, hardens into 'fact,' and the broker opens the call asserting something the owner never said — credibility gone in one sentence. The cognitive verifier makes the model interrogate the file before you dial: every item lands in KNOWN with a source, ASSUMED with its basis and a confidence word, or UNKNOWN converted into an actual question. The script that comes out can only assert KNOWN facts, and the assumptions become the questions — which is what a first call is for anyway.
I'm calling this owner tomorrow — what should I say? [PASTE]
2 · Your turn — you write the prompt
A letter you sent in January finally produced a callback: the owner of a 21,600 SF warehouse will take your call Thursday. You have the county record, your notes from a May door visit, and the prior letter. What you say in the first ninety seconds decides whether there is a second call.
Remember: the AI sees only your prompt — not this page. If the situation isn't in your prompt, it doesn't exist.
Optional — these shape the output when you run your prompt below, not your score.