Triage a Maintenance Request
Rung 4 of 10 · Recipe pattern
1 · Learn the move · Recipe pattern
A recipe pattern runs the same ordered steps on every inbound request: classify urgency, decide DIY-vs-vendor, then draft the two messages. The AI can't skip a step or freelance the order. Same recipe every time means an emergency never gets a routine reply.
Run my triage recipe on this request: classify urgency, DIY-or-vendor, then draft the tenant reply and the vendor note.
2 · Your turn — you write the prompt
At 8pm a tenant messages: "Water is leaking from under the kitchen sink and pooling on the floor." Unit is 3B, tenant Ana. Your approved plumber is Rivera Plumbing, (555) 010-7788. Your emergency threshold is: active water, gas, no-heat in winter, or no power = emergency. Write a prompt that runs your triage recipe on this request.
Remember: the AI sees only your prompt — not this page. If the situation isn't in your prompt, it doesn't exist.
Optional — these shape the output when you run your prompt below, not your score.